Privacy Policy

At MagiceyeLens, operated by Magiceye Limited, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://magiceyelens.com (the "Website"), place an order, create an account, or interact with our services.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Company Information

Company Name:
Magiceye Limited

Brand Name:
MagiceyeLens

Website:
https://magiceyelens.com

Email:
info@magiceyelens.com

Registered Address:

RM D07, 8/F KAI TAK FTY BLDG
NO.99 KING FUK ST
SAN PO KONG
HONG KONG

2. Information We Collect

When you visit our Website, place an order, or contact us, we may collect certain information necessary to provide our services.

Personal Information

We may collect:

Full name;
Email address;
Shipping address;
Billing address;
Phone number;
Order information;
Customer service communication records.

Payment Information

Payments are processed securely through authorized third-party payment providers.

MagiceyeLens does not store your complete credit card information. Payment information is collected and processed directly by secure payment providers according to their privacy policies and security standards.

Automatically Collected Information

When you browse our Website, we may automatically collect:

IP address;
Browser type;
Device information;
Operating system;
Pages visited;
Website usage data;
Cookies and similar technologies.

3. How We Use Your Information

We use collected information for the following purposes:

Processing and fulfilling your orders;
Confirming payments and transactions;
Sending order confirmations and shipping updates;
Providing customer support;
Improving our products, services, and Website experience;
Managing promotions and marketing communications;
Preventing fraud and protecting our business;
Complying with applicable legal requirements.

4. Cookies and Tracking Technologies

MagiceyeLens uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences;
Understand how visitors use our Website;
Improve website performance;
Analyze customer behavior;
Provide more relevant advertising and marketing content.

You may disable cookies through your browser settings. However, certain features of our Website may not function properly if cookies are disabled.

5. Marketing Communications

With your consent, we may send you emails regarding:

New products;
Special promotions;
Discounts;
Brand updates.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Please note that we may still send important transactional messages, such as order confirmations and shipping notifications.

6. How We Share Your Information

We may share your information only when necessary to provide our services, including:

Payment Providers

To process payments securely and prevent fraudulent transactions.

Shipping Providers

To deliver your orders and provide tracking services.

Service Providers

Including:

Website hosting providers;
Email service providers;
Analytics providers;
Marketing platforms;
Customer support tools.

These service providers are authorized to use your information only to provide services on our behalf.

We do not sell, rent, or trade your personal information to third parties.

7. International Data Transfers

As an international online retailer, your personal information may be transferred, stored, or processed in countries outside your country of residence.

We take reasonable steps to ensure that your information is handled securely and protected in accordance with applicable privacy standards.

8. Data Security

We use appropriate technical and organizational measures to protect your personal information against:

Unauthorized access;
Loss;
Misuse;
Alteration;
Unauthorized disclosure.

Although we take reasonable security measures, no method of internet transmission or electronic storage is completely secure.

9. Data Retention

We retain your personal information only for as long as necessary to:

Complete your transactions;
Provide customer service;
Maintain business records;
Resolve disputes;
Prevent fraudulent activities;
Comply with legal obligations.

When your information is no longer required, we will take reasonable steps to delete or anonymize it.

10. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

Requesting access to your personal information;
Requesting correction of inaccurate information;
Requesting deletion of your information where applicable;
Withdrawing consent for marketing communications.

To exercise your rights, please contact us using the information provided below.

11. Children's Privacy

Our Website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us, please contact us and we will take appropriate action.

12. Third-Party Websites

Our Website may contain links to third-party websites or services.

MagiceyeLens is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

Magiceye Limited reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately after being published on this Website.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Governing Law

This Privacy Policy and any matters relating to the collection, use, or protection of personal information shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong").

Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Company Name:
Magiceye Limited

Brand:
MagiceyeLens

Website:
https://magiceyelens.com

Email:
info@magiceyelens.com

Registered Address:

RM D07, 8/F KAI TAK FTY BLDG
NO.99 KING FUK ST
SAN PO KONG
HONG KONG