We're Here to Help
At MagiceyeLens, we value every customer and are committed to providing a smooth and enjoyable shopping experience.
Whether you have questions about our products, orders, shipping, returns, or any other concerns, our customer support team is always happy to assist you.
Customer Support
If you need assistance, please contact us through the information below:
Company Name:
Magiceye Limited
Brand Name:
MagiceyeLens
Website:
https://magiceyelens.com
Email:
info@magiceyelens.com
Business Information
Registered Company:
Magiceye Limited
Registered Address:
RM D07, 8/F KAI TAK FTY BLDG
NO.99 KING FUK ST
SAN PO KONG
HONG KONG
How We Can Help
Our customer service team can assist you with:
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Order status inquiries;
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Shipping and delivery questions;
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Product information;
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Return and refund requests;
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Payment-related questions;
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General customer support.
For faster assistance, please include the following information in your message:
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Order number;
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Full name used for your purchase;
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Email address associated with your order;
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Detailed description of your request.
Response Time
We aim to respond to all customer inquiries within 24–48 business hours.
During holidays, promotional campaigns, or periods of high inquiry volume, response times may be slightly longer.
We appreciate your patience and understanding.
Order Support
If you have questions about an existing order, please contact us using the email address associated with your purchase.
When contacting us regarding an order, please provide your order number so our team can assist you more efficiently.
Please do not return any products before contacting our customer service team and receiving return instructions.
About MagiceyeLens
MagiceyeLens is an online beauty brand operated by Magiceye Limited, specializing in stylish colored contact lenses and beauty products.
We are dedicated to providing customers worldwide with quality products, reliable service, and a convenient online shopping experience.
Legal Information
Magiceye Limited
Registered Address:
RM D07, 8/F KAI TAK FTY BLDG
NO.99 KING FUK ST
SAN PO KONG
HONG KONG
Website:
https://magiceyelens.com
Email:
info@magiceyelens.com